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Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Deepamcabs's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

Ownership

The term 'BluStars Travels' or 'us' or 'we' refers to the BluStars Travels whose registered office is 'Address' The term 'you' refers to the user or viewer of our website.

Terms of Use

The use of this website is subject to the following terms of use :

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: IP Address, Location

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of India.

Specific offers will have might have additional Terms & Conditions which the user has to comply with in case he chooses to avail that offer.


Privacy Policy


This privacy policy sets out how BluStars Travels uses and protects any information that you give BluStars Travels when you use this website.

BluStars Travels is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

BluStars Travels may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from the incorporation.

Information we collect

We may collect the following information :

Name and job title.

Contact information including email address.

Demographic information such as postcode, preferences and interests.

Other information relevant to customer surveys and/or offers.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons :

The use of this website is subject to the following terms of use :

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests..

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information on the Contact Us Page.


Cancellation Policy


Cancellation Policy : Booking Cancellations and changes


A booking of transfer can be cancelled or changed in advance by giving 2 hours notice prior to the transfer time. To cancel or change any bookings, you must contact our customer service team. You do not cancel or change or a cancel a booking with our drivers.

Routes

The driver will take the route to a destination by considering the following facts: the traffic, time, road closures, diversions.

Prices are quoted to drive through a most economical route. If the passenger nominate a route to their preference, passenger will be liable to pay the extra charges such as fuel, toll, waiting and other charges


Payment Policy


Accepted Payment Methods


We strive to make your payment experience as convenient as possible. Our cab service accepts the following payment methods:


Credit/Debit Cards :Visa, MasterCard, American Express, and Discover

Mobile Payments :Apple Pay, Google Wallet, and Samsung Pay

Accepted Payment Methods

Immediate Payment :Payment is required immediately after the completion of your ride.

Pre-booked Services :For pre-booked rides, payment may be made at the time of booking or immediately after the ride is completed.

Receipts and Invoices

Receipts :An electronic receipt will be sent to your email after the completion of your ride.

Invoices :For corporate clients or regular users, we offer invoicing options. Please contact our customer service team to set up an invoicing account


Refund Policy


Refunds will be issued on the following conditions: All pre- paid bookings booked with a credit card or debit card, cancellation must be notified 12 hours prior to the actual pick up time. If the passenger missed the flight, the passenger must inform BluStars Travels immediately by phone, email or sms and obtain a cancellation number from BluStars Travels.

All refunds no bank charges

If we are refunding to an international bank account, we will deduct all the bank charges from the actual refund amount and the remaining balance will be refunded.